Redundancy is one of those necessary evils. It's necessary in the modern world for not-so-uncommon scenarios of unplanned, and often unavoidable circumstances. For example, I've been waiting for my

One of the main requirements of the cloud is that most—if not all—of the commodity IT activities in your data center need to be automated (i.e. translated into a workflow) and then those singular

There’s been a lot of discussion on Cloud Commons and elsewhere about the challenges organizations face when it comes to employees selecting so called rogue IT services. We recently spoke George

Quantifying business service performance can represent a bit of a challenge for IT organizations supporting sophisticated environments and relying on external service providers in part to deliver

There’s been lots of talk about the risks of public clouds to enterprise data: is the cloud secure? Can we trust the people at the cloud provider with our data? How do we get visibility to who has